Refund policy
Return and Refund Policy – Azomart
We want you to be satisfied with your purchase. Please review our return and refund guidelines below.
1. Return Eligibility
Items must be unused, in original packaging, and in the same condition as received to qualify for a return.
2. Return Timeframe
Returns must be requested within 2 DAYS of delivery.
3. Refund Process
Once your return is approved and received, refunds will be processed within [REFUND PROCESSING TIME] to the original payment method.
4. Exchanges
We offer exchanges for defective or damaged products, subject to availability.
5. Damaged or Defective Products
If you receive a damaged or incorrect item, please contact us within 48 hours with proof (photos/videos).
6. Non-Returnable Items
Certain items such as personal care products, opened items, or discounted products may not be eligible for return.
7. Return Shipping Costs
Return shipping costs may be borne by the customer unless the item is defective or incorrect.
For return requests, contact us at info.azomart@gmail.com.